Deposits & Cancellations
When booking an appointment with us , we will require your full name, email address and contact number to secure your appointment.
Any services or multiple bookings to the value of or over $100 will require a non-refundable deposit at time of booking.
This deposit is transferable, if more than 24 hours notice of an appointment change or cancellation is given.
If for any reason you have to cancel or change your appointment, please do so with as much notice as possible. We understand plans and things can change but we also have to be fair to all clients of our salon. We need at least 24 hours notice. This ensures that we can offer your appointment time to somebody else.
Failure to give us at least 24 hours notice of a cancellation, will result in a 50% cancellation fee,
Appointment non-attendance will result in a 100% cancellation fee, and gift vouchers will be void.